Service Agreement

Contents

Service Agreement

choose best private tutors

choose best private tutors

TOP TUTORS

SINGAPORE’S LARGEST TUITION AGENCY

experienced. qualified. responsible.

35,000

tutors with excellent reviews

OUR MANAGEMENT TEAM

Jade Heng
MScEd (University of Pennsylvania Graduate School of Education)
​PhD candidate Oxford University

Han Fook Yan
​MSc Biological Sciences, National University of Singapore 
​Former Level Head, Biology, Secondary School in the North

Tony Teo
​MSc Accountancy, Nanyang Technological University
Former Principles of Accounting Subject Head, leading Junior College

hire singapore's best private tutors

top tutors

MOE Teachers, PhD/Master's, Graduates/Undergraduates

LATEST MOE SYLLABUS

Students learn at their own pace – this means that at home, you can choose to be studying the same chapters as the ones your school teacher is covering…or you can opt to study ahead, or revise one or two chapters behind your school

CORRECT EXAM SKILLS

Learn how to apply textbook knowledge so that you can confidently navigate unexpectedly difficult exam questions. 

Practice with a patient expert tutor, so that complex concepts are never frustrating again

GRADE IMPROVEMENTS

Over 80% of our students have grade improvements within the first 3 months of tuition

The other 20% achieve better grades within the first 2 months of tuition

top tutors

HIRE THE BEST TUTORS 

SINGAPORE’S LARGEST TUITION AGENCY

Client's/Parent's Name and Surname
Tutors: Please Ensure That You Have Registered At https://toptutors.org/new-tuition-assignments-many-quality-tutor-jobs-now/

We Are Not Able To Accept Any Tutor Registrations Through This Hire Tutors Form. Thank You

OUR CLIENTS

  • Since 2005, Top Tutors has grown to be Singapore’s largest and most successful tuition agency because our team has helped students achieve distinctions and greatly-improved grades at the primary school, secondary school, junior college, polytechnic and university levels
  • It is very likely that the students who are at the top of your class or cohort are our clients
  • If you noticed that the student in your class had been regularly failing but now is able to confidently achieve strong passes, he or she is also likely to be one of our clients

SATISFIED PARENTS AND STUDENTS

  • Our clients include parents who are school principals and teachers, students who are referred to us by their school teachers, and leading tuition centres
  • Top Tutors has at least 2,500 tutors for each subject that is taught at MOE schools
  • We are sure there will be an awesome tutor for you, whatever your requirements are – whether your child is in Primary 1, or you are a Year 3 student at NUS

Remember that when you are selecting tutors, it is their commitment, experience and qualifications that matter

HIRE THE RIGHT TUTOR

  • If you have a tutor who did not himself/herself score an A in the subject, it will become very distressing when you have to “un-learn” information that was taught wrongly to you
  • It is the grades that you get today that will determine your entry into the next level, the good classes and the good schools
  • Having the right tutor makes a lot of difference when you are serious about preparing properly for your exams

SOLID TRACK RECORD

  • We select and recommend tutors to you based on the tutors’ past success in teaching, the quality of grade improvements, and the tutors’ own academic achievements in the subjects they are teaching
  • Tutor matching is a specialized service. The larger the size of our team, the better the chances that our tuition coordinators are able to quickly identify the best of the best tutors in Singapore – for you

WIDEST CHOICE

  • You have many choices when you hire a tutor from Singapore’s largest tuition agency
  • We will show you between 4 to 10 tutor profiles
  • Choose the best among the very best, from Singapore’s largest tuition agency

NEW TUTORS JOIN OUR TEAM EVERY DAY

Because we are Singapore’s largest tuition agency – and already have such a large active tutor database – we are able to accept only professional tutors with proven abilities to improve their students’ grades. Quickly. 

SUPERB, FAST SERVICE

  • You can expect to receive tutor profiles between 6 to 12 hours after you contact us, depending on your tuition requirements and tutor availability
  • Please let us know your expectations, and we will recommend an excellent match for you
  • Choose the most suitable tutor, and tuition can start within the same week. You can terminate the assignment at any time
  • You will be charged only for the lesson(s) taken. A replacement tutor will be immediately provided, for free

AFFORDABLE FEES

  • Fees are within your budget and suit your requirements
  • Tuition matching is free, and within 12 hours after you contact us, you can choose your ideal tutor
  • Because Top Tutors is the largest tuition agency in Singapore, we are able to provide you a free and easy way to hire a tutor with deep expertise in the subject that you find challenging

Mrs Teo, Mother Of Student From Anglo-Chinese School

SUCCESSFUL TUITION

After you have told us your strengths, weaknesses and concerns, we will carefully match you with an experienced tutor who has proven success in meeting your specific learning needs

Top Tutors prepares every student for academic achievement. All our tutors are recommended to you with your academic needs in mind

Our tutors therefore tailor every tuition session to meet the unique needs of each student

Eliminate your weaknesses, and have crystal clear understanding of the chapters you are having difficulty with

ALL OUR TUITION COORDINATORS ARE GRADUATES FROM SINGAPORE'S TOP 3 LOCAL UNIVERSITIES

This is important for our clients because if your tuition coordinator had never done well in school, he or she would not know what types of tutors can truly help you succeed in your studies

Or what each tutor’s greatest tutoring strengths are, compared to other tutors in our team

Two analogies – none of us will feel safe boarding a car if the driver had previously failed the driving test 4 times before managing to just pass – and many of us might not want to try out automated and driverless taxis unless the technology is proven to be safe

Top Tutors makes extra efforts to ensure that the tutor profiles we show you meet the highest academic standards and that the tutor matches are personalized according to every detail that you require

Top Tutors therefore hires tuition coordinators only if they have majored in the subjects that they are arranging tuition matches for

This means that when you are seeking a tutor for Math, the experienced tuition coordinator responsible for submitting profiles for you to review would have graduated from NUS, NTU or SMU in a Math-related subject, or would have scored distinctions in their junior college and secondary/primary Math-related school exams

SPECIALIST TUTORS

  • Whether it is Science, Math, English, Mother Tongue or the Humanities, our tutors have what it takes to teach
  • Our tutors help our students to first comprehend and appreciate the core concepts
  • Then, we work on the important exam skills that students must have, if they want to score well in their exams
  • We are Singapore’s largest tuition agency. We are very experienced and confident in helping students score much higher grades
  • Our philosophy is that when students are nurtured and guided well, the grades will very quickly improve

Primary School, Gifted Education Programme, Secondary School, Express, Normal Academic, Integrated Programme, International Baccalaureate, H1/H2/H3 Junior College, Polytechnic Modules, University Modules

PRIMARY SCHOOL TUITION

English
Higher Mother Tongue
Mother Tongue(Chinese, Malay, Tamil)
Mathematics
Science

JUNIOR COLLEGE TUITION

Biology
Chemistry
Chinese Language
Economics
General Paper
Geography
History
Knowledge & Inquiry
Literature in English
Malay Language
Mathematics
Physics
Principles of Accounts
Tamil Language

SECONDARY SCHOOL TUITION

Integrated Programme
Express
Normal Academic
Additional Math
Biology
Chemistry
Combined Science
English
Higher Mother Tongue
Geography
History
Literature in English/Mother Tongue
Mathematics
Mother Tongue
(Chinese, Malay, Tamil)
Physics
Principles of Accounts
Social Studies

TOP TUTORS HAS A SELECT TEAM OF HIGHLY-QUALIFIED TUTORS WHO SPECIALIZE IN TUTORING POLYTECHNIC-LEVEL AND UNIVERSITY-LEVEL STUDENTS
CHOOSE YOUR IDEAL TUTORS TODAY, FROM SINGAPORE'S BIGGEST TUITION AGENCY

TUTORS FROM SINGAPORE'S LARGEST TUITION AGENCY

  • Have a proven track record of producing improved academic results in their students
  • Our experienced tutors use the latest MOE syllabus, marking schemes and exam formats so that students learn what is relevant for exams and their overall development
  • Each of these tutors have been tutoring in that specific subject for the past 2 to over 30 years
  • They themselves have achieved strong academic results in the subjects that they teach – meaning they are teaching your child the correct information that they need to learn
  • As our tutors have done well in school themselves, they are familiar with how to answer difficult exam questions
  • Our tutors are patient and professional, and have impressive tutoring and academic achievements
  • We teach the subject in a step-by-step method – clearly and correctly – so that even difficult concepts become easier to understand. When the explanations and content make sense, our students’ grades improve
  • Year after year, our reputation ensures that we can attract the best tutors to be a part of our team

service agreement

SINGAPORE’S LEADING PRIVATE TUITION AGENCY

TOP TUTORS SERVICE AGREEMENT

By accessing and using the Top Tutors website, its tools and services (regardless of whether you have a registered account), you have acknowledged your consent to our Terms and Conditions without limitation or qualification. You represent and warrant to us that you have the right, authority and capacity to use the Site and that you will use the Site in a manner which complies with all applicable laws and regulations.

These Terms of Service (TOS) are generated to the best interest of all Clients, (parents, guardians, and students), Tutors, and Top Tutors (company, companies within the Group Holding entities, directors, advisors, employees and corporate partners). Please read these conditions carefully before using this Website. The Privacy Policy, and Agreements with the Client and Tutor are described fully. If you do not understand any part of the Terms, do clarify with us.

Top Tutors may revise these Terms and Conditions at any time by updating this or related postings and Users are subject to such Terms and Conditions as amended, modified, and/or substituted by Top Tutors from time to time, at our discretion. You are bound by any such revisions and should therefore periodically visit this Site to review the then current Terms and Conditions to which you are bound.

DEFINITIONS

References to “Our”, “Us”, “We” and “Top Tutors” shall be references to Top Tutors

References to “You”, “Your” and “Users” shall mean references to user(s) visiting this web site, as the context requires, for any reason regardless of whether you have a registered account

References to “Tutor” or “Tutors” shall be references to user(s) who have registered. He/She has explicitly stated his/her interest in receiving tutoring assignments

References to “Client”, or “Clients” shall be references to user(s) who formally makes a request to engage Top Tutors’ services. He/She has explicitly stated his/her interest in hiring a tutor from us

“First Month” refers to the first 4 weeks of active lessons, and is not based on the calendar month

“Commission” refers to the amount Top Tutors levies for a successfully matched tuition assignment

SITE CONTENT

The contents of this Website, such as text, logos, images, trademarks, service marks, trade names, and other material are proprietary to Top Tutors or its content suppliers

The compilation of all content in the Website is the exclusive property of Top Tutors and is protected by copyright. Photographs are published as submitted by tutors. Unauthorized use of the material may violate copyright, trademark, the laws of privacy and publicity, communications regulations and statutes, and other laws

You may not modify the material, or reproduce, display, republish, sell, or distribute in any manner for any purpose

Top Tutors neither warrants nor represents that your use of materials displayed on this Website will not infringe the rights of third parties

This Website may be linked to other websites which are not maintained by Top Tutors. Top Tutors is not responsible for the content of those websites. The inclusion of any link to such websites does not imply approval of or endorsement by Top Tutors of the website or the content thereof. You should be aware that the privacy policies of these sites may differ from our own. We are not responsible for the personal data policies/practices of such other websites and advise you to read the privacy statements of each website you visit which may collect your personal data

In instances where the website quoted data from data.gov.sg the datasets provided by the Singapore Government and its Statutory Boards via data.gov.sg are governed by the Terms of Use at https://data.gov.sg/terms

Any analysis or transformation of data are made by Top Tutors and shall not be attributed to the sources from which we derived our analysis

INDEMINITY

Users shall indemnify Top Tutors, our subsidiaries, content contributors, sources, affiliates, officers, agents or other partners and employees, from all costs and expenses, claim, liabilities, (actual or consequential) of every kind and nature known and unknown, arising out of any use of the Website

Users acknowledge that Top Tutors is not liable for direct, indirect, consequential or any other form of loss or damage that may be suffered by any users through the use of the website including loss of data or information or any kind of financial or physical loss or damage

TUITION RATES

The ranges of tuition rates indicated on this Website are only for reference purpose. The actual rates differ for each individual tutor, which can be higher or lower due to different factors.

MODIFICATIONS TO SERVICE(S)

Top Tutors reserves the right at any time and from time to time to temporarily or permanently modify, discontinue, withdraw aspects of the Top Tutors, or the entirety of it, where we have legal or commercial reasons to do so

Users agree that Top Tutors shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service

MEDIATION IN DISPUTES

Disputes rarely happen. Top Tutors will not act as an arbitrator

or mediator for any conflicts or disagreements that arise between the Tutor and the Client. However, we are always prepared to offer our suggestions

In the event that you have a dispute or claims against one or more

Users, you shall release Top Tutors, their respective directors, employees, representatives and corporate partners from all damages and claims (direct and indirect, actual and consequential) arising out of such claims and disputes.

LIMITATION OF LIABILITY

Without prejudice, Top Tutors’ maximum liability arising out of or in connection with the Website or your use of the Website and Services, regardless of the cause of action, will not exceed the Commission amount received by Top Tutors in the course of matching a Tutor with the Client, or S$150, whichever is lower.

TOP TUTORS’ PRIORITY

There is a high volume of daily matching transactions at Top Tutors. We might therefore be short of manpower at times, especially during peak periods. We always answer – and usually complete a successful match – within 2 business days. We do apologize if for any reason we cannot assist anyone promptly

To ensure success of the Tuition Assignment, Top Tutors is selective of the type of students we accept as there is a small percentage of students who are not suitable for tuition.

MISREPRESENTATION

False information submitted to Top Tutors will be reported to the Singapore Police Force, the Ministry of Education and/or any individual/organization/company related to the provider of the false information, to protect public interest.

COOPERATION WITH OTHER TUITION AGENCIES

In the event when Top Tutors is unable to handle any tuition assignment, Top Tutors will contact other tuition agencies within our network, with the objective of securing a suitable match.

GENERAL INFORMATION

The Terms and Conditions constitute the entire agreement between User(s) and Top Tutors.

GOVERNING LAW AND JURISDICTION

The Terms of Use shall be deemed to be a contract made in Singapore and shall be subject to, governed by, and interpreted in accordance with the laws of the Republic of Singapore for every purpose.

Please report any violations of the Terms and Conditions to https://www.facebook.com/toptutorsingapore

SERVICE TERMINATION

Top Tutors reserves all rights to deny or terminate its services to any Client or Tutor at any point of time without prior notice

Top Tutors may under certain circumstances, at any point in time, and without prior notice immediately deny or terminate access of all offerings within the Service to any Client or Tutor. All terminations shall be made at Top Tutors’ sole discretion, and Top Tutors shall not be liable to you or any third party for any termination in Services

Cause for such termination shall include but is not limited to:

  1. Breaches or violations of the Terms and Conditions or other incorporated Agreements or Guidelines
  2. Requests by law enforcement or other government agencies
  3. Request by you for account deletion
  4. Discontinuous or material modification to the Service or any part thereof
  5. Extended periods of inactivity
  6. The User has engaged in fraudulent or illegal activities
  7. Nonpayment of any fees owed by the User in connection with the Assignments or other issues

EXPERIENCED AND QUALIFIED TUTORS WITH PROVEN TRACK RECORDS

Your tutors from Top Tutors know how to be academic mentors in order to inspire their students to study smarter.

This results in consistently good grades, and develops the student’s interest in the difficult subjects.

EXCEPTIONAL TUTORS WITH PROVEN ABILITIES TO TEACH

Our qualified tutors have proven success in the subjects that they teach, so they can guide their students using practical and proven ways for them to understand the latest MOE curriculum faster and more effectively.

LEARN EFFECTIVE STUDY SKILLS, FOR GREATER ACADEMIC SUCCESS

Qualified tutors from the Top Tutors team can help your child organize their time, prioritize the different assignments and sequence of knowledge, and develop critical thinking and time management skills.

Top Tutors has placed thousands of reliable tutors with students at all academic levels and subjects, across Singapore.

Our experience in knowing what works and what does not ensures that all you need to do is let us know your requirements and preference.

We will immediately tap on our expertise and network to recommend reliable and qualified tutors to you.

Tuition can start within this week.

Find qualified tutors today, at Top Tutors

We are Singapore’s Top Tuition Agency

Top Tutors is here to answer your questions: https://www.facebook.com/toptutorsingapore

Whatsapp: 87309000

Top Tutors has a team of qualified tutors who specialize in teaching university and polytechnic level modules, for undergraduate students who need private tuition and are studying at NUS, NTU, SMU and universities with a presence in Singapore

Copyright © 2005-2020

PRIVATE HOME TUITION IS USEFUL FOR:

  • Students who cannot focus in a big group
  • Students who are too shy to ask questions in class
  • Students who need the full attention of their tutors
  • Students who have specific weak areas to improve upon
  • Students who are performing reasonably well but would like to have a competitive edge over the other students – so that they have a better chance to be placed in the top classes and top schools
  • Students who are underperforming in comparison to their classmates, and the new information taught in school is starting to be overwhelming
  • Students who find some topics too vague and difficult to understand
  • Students whose busy parents have little time to help them with their homework, assignments and exams

TOP TUTORS